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  • What Is Form 8833? A Tax Treaty Disclosure Guide for Expats
    Expat Tax Forms | Foreign Tax Credit And Treaties

    What Is Form 8833? A Tax Treaty Disclosure Guide for Expats

    ByRandall Brody February 19, 2026March 25, 2026

    The United States has income tax treaties with a number of foreign countries. One of the tax treaty’s primary benefits is that it gives…

    Read More What Is Form 8833? A Tax Treaty Disclosure Guide for ExpatsContinue

  • Ultimate Guide to IRS Tax Audit Expat
    Expat Tax Resolution

    Ultimate Guide to IRS Tax Audit — Everything Expats Need to Know

    ByRandall Brody October 1, 2025March 24, 2026

    IRS tax audits can be daunting for inexperienced citizens. Learn about the IRS tax audit process and how you can adequately deal with them with this guide.

    Read More Ultimate Guide to IRS Tax Audit — Everything Expats Need to KnowContinue

  • Form 1098-E: Student Loan Interest Statement
    Expat Tax Forms

    Form 1098-E: Student Loan Interest Statement and How It Can Help You Save on Taxes

    ByRandall Brody November 6, 2024March 19, 2026

    If you’ve ever borrowed money for school, chances are you’ve received a Form 1098-E tax form. Your loan servicer provides this form to help…

    Read More Form 1098-E: Student Loan Interest Statement and How It Can Help You Save on TaxesContinue

  • Form 8858
    Business Taxes for Expats | Expat Tax Forms

    Form 8858 – Practical Info – What Expats Need to Know

    ByRandall Brody September 27, 2024March 23, 2026

    Form 8858 is an IRS form requirement for people who own certain foreign entities. If the filing requirement applies, you must do it accurately…

    Read More Form 8858 – Practical Info – What Expats Need to KnowContinue

  • Taxpayer Experience Office: A Guide to IRS Customer Service
    Expat Tax Resolution

    Expat Taxpayer Experience Office: A Guide to IRS Customer Service

    ByRandall Brody October 18, 2022March 23, 2026

    The IRS aims to improve customer service by opening the first-ever IRS Taxpayer Experience Office. Find out more about it in this write-up.

    Read More Expat Taxpayer Experience Office: A Guide to IRS Customer ServiceContinue

  • "Pay taxes" written on a sticky note on an expat's desk, with a model airplane in the background.
    US Expat Taxes

    The Truth About Why Expats Still Need to Pay Taxes

    ByRandall Brody September 1, 2022March 28, 2026

    US expats are still required to pay taxes no matter where they work or live. Find out more about why you need to comply and how you can benefit from it.

    Read More The Truth About Why Expats Still Need to Pay TaxesContinue

  • Stack of files with two binders labelled "Salaries" and "Payroll".
    Business Taxes for Expats

    Here Is How to Avoid Double Taxation With Your HR

    ByRandall Brody August 11, 2022March 24, 2026

    HR teams have a crucial part in a company’s payroll processes. As such, they must know how tax filing works, including for expat employees.

    Read More Here Is How to Avoid Double Taxation With Your HRContinue

  • US dollar frozen in a block of ice
    Expat Tax Resolution

    4 Important Reasons the IRS Could Freeze Your Assets as an Expat

    ByRandall Brody April 19, 2022March 23, 2026

    Paying taxes is a duty, and the IRS can freeze your bank account for any unpaid tax debts. Learn about various other reasons the IRS could freeze your assets.

    Read More 4 Important Reasons the IRS Could Freeze Your Assets as an ExpatContinue

  • How Does U.S. Tax Law Work with Immigration
    US Expat Taxes

    How Does U.S. Tax Law Work With Immigration? Valuable Info You Need To Know Now

    ByRandall Brody March 24, 2022March 30, 2026

    Immigration tax can be tricky if you don’t know how to process it or who to ask for help. Read on to learn how U.S. tax law works with immigration.

    Read More How Does U.S. Tax Law Work With Immigration? Valuable Info You Need To Know NowContinue

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About Us:

Tax Samaritan is a leading U.S. expat tax preparation and advisory firm dedicated to simplifying tax complexities for clients worldwide. Guided by our core values, we are committed to integrity, excellence, and empathy in all client interactions.

Position Summary

The Client Workflow Excellence Manager will lead the client service experience at Tax Samaritan. This role ensures clients receive unparalleled communication, seamless service delivery, and exceptional care aligned with our commitment to proactive and personalized tax solutions for U.S. expats.

What You’ll Do:

  • Lead the client experience journey, ensuring seamless service delivery.
  • Collaborate with teams to optimize workflows and exceed client expectations.
  • Combines Lean Six Sigma expertise with a focus on achieving client excellence.
  • Coach and mentor staff to uphold service excellence.
  • Foster and maintain strong client relationships through regular, proactive communication.
  • Serve as a central contact for client concerns and feedback, ensuring world-class client satisfaction.
  • Monitor and uphold service standards to exceed client expectations.

Why Join Us?

  • A fully remote, flexible work environment. Freedom to work from anywhere, whenever you want.
  • Opportunities for professional growth and leadership development. A culture that values your input and celebrates your successes.

Qualifications, Skills, and Core Competencies

  • Bachelor’s degree in Business Administration, Management, or related field preferred.
  • Lean Six Sigma Black Belt certification is preferred.
  • Background and experience in tax or accounting is preferred.
  • Proven experience in client service management, operations, or similar roles.
  • Intermediate to advanced proficiency in Microsoft Office Suite, CRM systems, and project management tools.
  • Exceptional communication and interpersonal skills.
  • Strong problem-solving and conflict-resolution abilities.
  • Leadership skills with a knack for inspiring and guiding teams toward common goals.
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Ready to Deliver Transformational Client Success?

About Us:

Tax Samaritan is a leading U.S. expat tax preparation and advisory firm dedicated to simplifying tax complexities for clients worldwide. Guided by our core values, we are committed to integrity, excellence, and empathy in all client interactions.

Position Summary

The Client Transformation Success Manager plays a key role in delivering exceptional client experiences by building strong relationships and offering value-driven tax advisory and financial planning. This role ensures clients receive proactive, strategic guidance to achieve long-term financial success.

What You’ll Do:

  • Serve as the central point of contact for clients, building trust and fostering meaningful, long-term relationships.
  • Deliver personalized, proactive service by developing comprehensive tax and financial plans that integrate wealth management, estate planning, and risk mitigation strategies.
  • Collaborate with the Client Excellence Manager on After Action Reports (AARs) to drive continuous improvement in client experiences and service delivery.
  • Articulate Tax Samaritan’s transformative value proposition to prospective and current clients, guiding them on a journey to achieve measurable financial success and peace of mind.
  • Continuously “plus” the client experience, delivering surprising and delightful touches that exceed expectations.

Why Join Us?

  • A fully remote, flexible work environment. Freedom to work from anywhere, whenever you want.
  • Opportunities for professional growth and leadership development. A culture that values your input and celebrates your successes.

Qualifications, Skills, and Core Competencies

  • U.S. CPA or Enrolled Agent (EA) required.
  • Proven expertise in tax advisory, accounting services, or financial planning, with an emphasis on proactive strategies and wealth management.
  • Demonstrated ability to build authentic client relationships, emphasizing care and understanding.
  • A commitment to simplifying processes, enhancing transparency, and creating value-driven, indispensable experiences.
  • Exceptional written and verbal communication skills, with the ability to clearly explain complex tax and financial concepts.
  • A track record of delivering exceptional client value through innovative, tailored solutions.
  • Embody Tax Samaritan’s core values by delivering high-quality service with integrity, proactivity, and compassion.
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  • About Us
    • About Tax Samaritan
    • Tax Samaritan Team
    • Proactive Planning Team
    • Virtual Family Office Team
    • Our Clients
    • Global Impact
    • Careers
  • Services
    • Expat Tax Preparation
    • Late Back Tax Filing For Expats
    • Expat Foreign Account / Asset Reporting
    • Expat Foreign Corporation Reporting
    • Tax Resolution
    • Proactive Planning
  • Get Started
  • Resources
    • FAQ
    • Webinars
    • In-depth Expat Tax Guides
      • U.S. Tax Guide to Retiring Abroad
      • 2026 US Taxes for Expats
      • 2026 Foreign Asset and Account Reporting
      • Late Filing Amnesty Program
      • Proactive Planning
    • Country Expat Tax Guides
      • Mexico
      • Australia
      • Canada
      • Costa Rica
      • France
      • Germany
      • Italy
      • Japan
      • The Netherlands
      • Portugal
      • The Philippines
      • Spain
      • Switzerland
      • Thailand
      • The UAE
      • The UK
    • Expat Tax Articles
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